AI-Powered Seller

Will AI replace Sales Enablement?

• Jake Dunlap & Kevin (KD) Dorsey • Season 1 • Episode 6

Share episode

Can AI transform your sales enablement into a powerhouse of performance? Discover how leveraging AI-powered infrastructure can lead to remarkable improvements in sales outcomes. Our latest episode promises a lively discussion that kicks off with personal New Year's stories before diving into the essential transition from traditional sales enablement to an AI-boosted strategy. We unpack the critical components needed for this shift, emphasizing the importance of generative AI in daily operations. This isn't just about gathering data—it's about turning data into actionable insights that truly enhance productivity.

Join us as we explore the concept of enablement within sales and revenue, where the action of making something possible has never been more vital. We'll tackle the challenges faced by enablement teams and the crucial role of leadership, especially from the Chief Revenue Officer, in ensuring strategies are aligned and effective. Learn about innovative AI tools like quiz GPTs and coaching bots that are revolutionizing sales enablement by offering ongoing feedback and reinforcement. Tune in to hear how even resource-constrained teams can see substantial performance gains by embracing these technologies. This episode is a must-listen for anyone looking to harness the power of AI to supercharge their sales strategies.

Join the AI-Powered Seller Newsletter:  https://bit.ly/ai-powered-seller-newsletter

Sign up for Custom GPTs: https://link.meetjourney.ai/aff_ad?campaign_id=4859&aff_id=2751&source=Jake-KD-Podcast&hostNameId=24435

Connect with Jake: https://www.linkedin.com/in/jakedunlap/

Connect with KD: https://www.linkedin.com/in/kddorsey3/

Speaker 1:

all right, what's going on everyone? Episode numero tres happy new year, right. Good to see you, kd happy new year, did.

Speaker 2:

Did you have a good time, jake? Did you have a?

Speaker 1:

good time, I mean I yeah, man, new year's is a fun one. You know I've got two kids, so you know we don't get at it like we used to, but you know I can still make it till midnight.

Speaker 2:

Man, the girls definitely they're excited about staying up till midnight. I'm the one that's like all right, cool, have fun. Do the countdown, have a good one You're out.

Speaker 1:

You've had a couple of tequilas, me and midnight aren't friends? We don't really know each other. Well, nothing, I mean. Let's get this age, I mean and as you get older, man, it's a couple of drinks.

Speaker 2:

I review my goals. You know. Bring it New Year's.

Speaker 1:

Eve night, you review your goals.

Speaker 2:

Oh yeah, Wow. Oh yeah, right, because it's going into the new year, right, so I review the year, right, spend some time with wifey, just hey, take it all in and say all right.

Speaker 1:

Good times. All right, I, I've got a review, because if you don't do that, you won't stick with it. And now, you know, sometimes I don't stick with it. But you know, we all do our best. We're all humans. We're not AI yet, jake, that's right. Well, maybe I can do my goals for me. You know like I just set up goals and then I just does it for me. Those are called agents. So agents are agentics, which is here for everybody. Um, so today's episode I know some people saw today's episode and got you know, we're like, oh, let's go. I mean some people probably like let's go because, man, my enablement team is not doing anything for me. Other people were like okay, this is interesting. And enablement people, don't get me wrong. Enablement people, we love you, I love you and, uh, hopefully this will get you thinking about. You know, super, what it means to be an enablement.

Speaker 2:

Oh yeah, this one's going to get the people going. I got in trouble a while back at a conference with sales enablement that I've not been invited back to on sales enablement because I said until y'all are willing to change your names to sales performance, you're going to be in a lot of trouble, and so now we get to unpack this a little bit.

Speaker 1:

That is right and if you've seen some of the new messaging on scaled coming up, we talk a lot about this and the consulting work we're doing about performance. Not did I answer tickets or create a battle card. So DM question of the week.

Speaker 2:

Oh boy, so DM question of the week is a heavy one, so we'll see how we can knock this one out. Right, but what are the key components of an AI powered sales infrastructure? Where do I even start?

Speaker 1:

All right, well, I'll jump in. Look, I have been advocating the productivity use case. I really feel like we. You know a lot of what I. What I see is people are focused on the data. Well, that gets me better data and insights, and I ask the same question what are you going to do about it? Do you really need more data? You don't. Chances are, you got all the data you need and it's pretty. It's okay. So, to me, one of the key components is just like how your team knows how to use Google search as a part of their day to day from a productivity standpoint. Your teams need to know how to use generative AI chat as a part of their day to day productivity. In the last episode, we talked about research. We talked about some other use cases. This is the new Google, so to me, it starts with that. The productivity use case is immediate gains and I think every org has to figure out how to implement it.

Speaker 2:

I can't remember who said the quote, so Google it, look it up and you can tag it in the comments.

Speaker 1:

ChatGBT it maybe.

Speaker 2:

Yeah, chatgbt it, don't even Google it, chatgbt it. The quote went like this we are drowning in data but starving for insights. I think I've heard that before, like it's just a classic. It's true, like we have all the data we ever want, but we're starving for, like insights. What does it mean, right? What do I do with it? And so I think that's where, if I look at the foundationals, I have the data, but I think you can start to use this in your infrastructure of like interpretation insights. What are the trends right? Like, what does it notice in patterns? Because then you can do something about it outside of it, but it does. I love the word in here infrastructure, because they're starting to think about this is a piece of the entire insights, insights for you.

Speaker 1:

yeah, I agree, I again, I just yeah, like I said, I just don't know what they're going to do with it. Like give you more data, more insights into your leaders even need to know how to coach to the insights. Even if I give them the insights Got to start somewhere, I guess. I guess All right. So we are going to jump into today's topic. Another thing, just, you all know, if you haven't already subscribed, subscribe to the channel, make sure to also subscribe to the newsletter. Do not forget those things. You also, I think we're giving away like five free custom GPTs, so as a part of that, when you subscribe to the newsletter, so you know lots of stuff that you can do there. And obviously I caveat that before I start talking about sales enablement, before they tune it out. So let's talk about enablement, right First. Maybe let's define enablement a little bit right. That's actually what I just pulled up because I think this is important.

Speaker 2:

see, we're just here like, literally, he knows where, he knows. That's not even in this. It's not in any of this. I pulled it up. Enablement noun the action of giving someone in the authority or means to do something right, or the action of making something possible, which I think is the best use case here the enablement, the action of making something possible, which I think is the best use case here. The enablement, the action of making something possible. Now, it's also funny about this. We'll do a screenshot of this is I gotta show you this look at the cert the use of the word enablement since the 1950s nobody used the word.

Speaker 1:

Not no more.

Speaker 2:

1950s that word enablement, did not exist didn't even get used and then, for whatever reason, it's now a thing and especially in revenue, it's same idea over the last 10 years. All of a sudden, sales enablement is everywhere. So I think if we start with the action of making something possible, I think if we pause the episode right there and had a lot of enablement, teams look inward and go am I making something possible? Yeah, that not possible before. It might shift a little bit of how they approach things.

Speaker 1:

Yeah, and as we get into, do you feel like? I mean, is it a CRO issue? Is it a VP? Is it an empowerment issue? Is it a like what do you think you know, is it? It's probably different for every org, right?

Speaker 2:

But so I mean there's a lot of things actually to unpack there, because at its core I think let's call out the elephant in the room that I think even enablement leaders will agree with is oftentimes sales teams do not respond to or engage well with enablement content, sessions and trainings. I think that's a pretty well-known kind of fact out there. So you have enablement over here going like we're doing all these things to try to make something possible. You have sellers over here going like, oh, like they don't get my world, or oh, there's another training this Friday and they discard it and we have people on the wrong side. Now to your point in the question. Do I think some of that is leadership? Absolutely, yeah, absolutely. Like I'm the CRO, Enablement always reports to me, Always reports to me. It has to right. Always reports to me. It doesn't report to L&D, it doesn't report to operations, it reports to me. Enablement is my right hand. So when my enablement team is doing things, my sellers know that's a direct line. It's going to happen.

Speaker 1:

We're implementing this thing.

Speaker 2:

This is not them over here doing things. But I think you probably have even more insight into this because you go into orgs where they're like well, we already had a battle card, we already built this and it didn't work, and it's not working. So I'm curious when you look at companies you're going into with enablement where let's start with that when do you see the gap? Enablement like to be clear enablement I love y'all. I love the concept. I love y'all. I love the concept. I love the intention.

Speaker 1:

It's necessary.

Speaker 2:

You have to have it, we have to have it, but it does. It always seems like it's on different sides of the org and it doesn't ever seem to really click I'll tell you.

Speaker 1:

There's a couple of things. There's really two, if you wanted to simplify and if you're any enablement org, and we'll get into some of the ways that AI might replace parts of this too. You know. One is change management, and what I consistently see with a lot of enablement programs there's not the change that. You know, people behavior change isn't easy, right, and I'm going to take a real world example from a project we did last year ae outbound excellence. Right, company 100 something sellers we got to start doing an outbound again for aes. Probably sounds familiar for a lot of you. We've done trainings, but that wasn't the solve. The solve is. The solve is, like you know, whenever we came in. It's like no, we're going to create an AE outbound excellence that I'm going to get every single VP and sales leader to sign that this is the new bar, this is where we're going to hold people accountable. Then we put together a program that enabled them to know best practices, et cetera. Made it possible, made it possible.

Speaker 1:

And then it's the reinforcement. Do you need to train people on how to use outreach or sales loft again, or do you need to relaunch it like a brand new deployment to new use cases, new sequences, cadences, right. So there is this understanding of what happens in change management. I kind of tease out number two, which is reinforcement. That if your programs don't have a reinforcement track, to where look, we're not going to to implement, we're going to do the training. If it's not going to be reinforced because I think the stats like 85 percent of training is forgotten in the first 45 days, something like that so that that's the almost without fail.

Speaker 1:

And sometimes we butt heads with enablement because of this. Like, well, we did the training, I'm like, but but we didn't do the change management. I didn't. You got to get senior leadership to buy in, so in in that project. Look, we had the CRO come in and explain the why. That's how we started the training. We didn't start it with let's jump in. The CRO was like hey guys, this is why we're doing this, this is why this is important. We're making a behavior shift here. The results best month of the entire year 44% better than their average month Change management If you don't have that baked in plus reinforcement enablement is almost none of your enablement.

Speaker 1:

Oh, last thing, frontline leadership buy-in. There we go. If frontline leaderships are not the ones who are. You know, we train them first. We usually train any new initiative. We train them first so then they can use the vernacular or they understand it like that document, and then then we do the reps right. So so those are, those are the things, and it's pretty universal. It's some flavor, that kd every time and what's interesting you used a phrase a few times in there buy-in, buy-in.

Speaker 2:

You have to have. Buy-in is everything dude, and that, to me, just lets me know again at the leadership level, something's broken, because enablement should only be working on things that the team has already bought in to want to fix, and that also happens. All the time is like the reps are struggling with outbound and enablement builds a battle card for or training.

Speaker 1:

Yeah, they built a new training on a persona.

Speaker 2:

It's like no, we can't book meetings out now, we need help there. Whereas what's coming from enablement are well known to my team. They're like we need to get better at this thing. This isn't about buying. It's like we're broken here.

Speaker 1:

Enablement- is going to help. That's a whole other. Using sales is the only part of an organization that thinks to solve a change management. You do a half day training, like you know that. You know the, you know the solve. Hey, our accounting practices are broken. Let's send Johnny the controller to a three-hour training on Gap. What other part of the org thinks, okay, we have a foundational issue. You know, what we need to do is bring in Jake Dunlap for $10,000 for a day. Now, don't get me wrong, training has its place. Foundational pieces. You're trying to get to 201, 301, 100%. Training is phenomenal for that, but I think that that's it too, is enablement is asked to is not given the reins at time to do the reinforcement and the, the air cover from up, from up top.

Speaker 2:

So so then, I guess that's my name to the question does ai replace sales enablement? Oh?

Speaker 1:

it's interesting. All right, I'll give, I'll give a couple takes and I'm going to toss it back over to you. Do I what I do? Here's what I believe. I believe an enablement team today again, I'm going to try to give a fast fact here. These are jake's facts, which means they're 80 percent right, 100 percent of time. Uh, so, five to one, maybe for every five enablement people. I can have one, maybe, maybe, maybe, maybe four or three. Let me just tell you why.

Speaker 1:

Ok, if you've already taken the time to create a Zendesk battle card, and you've already taken the time you built a CFO, buyer persona, I can now build fifty five permutations of those to mash together in seconds where I can be like, hey, I've got somebody in this industry, here's the cfo, here's our battle card. Because, you know, chat gpt can create a custom gpt. Uh, for scenario planning, we've got a bunch of them and I can say, hey, um, here's my exact situation. It already knows who the persona is, etc. Create, cetera, create a quick talk track for me.

Speaker 1:

So the ability to hyper-customize enablement-based content to specific deals and scenarios, it's infinite, right? And so that is where I say I think the right enablement team that is empowered to create custom GPTs around specific use cases and can just crank content at an unbelievable level. And then you know I've been messing around with we use Google Suite, gemini, and I'm still like early in my like phase. But man, it's getting pretty good at creating slides, like it's getting better. It's getting better at creating like supplementary docs. So again, like just the amount of high quality content that I can crank now, um, that is so customized, it's just it's unfathomable.

Speaker 2:

A year ago I think that's the first major call out is if your enablement team is only creating content, then yes, yeah, good call Absolutely. If you are, if your enablement team is only creating content, then yes, yeah, good call, absolutely. If you are a content enablement team, you're making battle cards, you're making slides, you're making handouts yes, is the answer right, like that is actually very easy to replace. I feel like if all you're providing is content, if you're providing context, that's the next level where AI is not there yet, where you know what the best of the best do. Ai doesn't know who your best sellers are. You should, in enablement, in fact this one, almost always it's enablement.

Speaker 2:

Let me talk to you real quick, zoom in. I talk to enablement people all the time. One of the first questions I ask them is how closely are you attached to the top performer? How well do you know the top performer? How well do you know what they do, what they say, how they follow up, what their process is? 90% of the time, nothing. There's no connection. They don't have any connection to what the top performers do, and that's part of where I think the trust breaks sometimes with the org is they feel like there's that disconnect. So if you're enablement only doing content, you're in trouble. If you have context, if you know what the best of the best do, then you can actually feed it.

Speaker 1:

That would allow you to create a better custom GPT as well too. Yeah, if you're an enablement right now and you don't know how to create a custom GPT, you are, you know, again, like marketers have already. A lot of marketers have figured this out. A lot of marketers already realized hey, I can program this thing with giving it 30 different blog posts and it can now help me, to you know, either edit my content for tone or help to start the content creation. So that, to me, is one of the most important applications for enablement Enablement you need to become masters at creating custom GPT.

Speaker 2:

Because it's usable. This is the other part. With so much with enablement is it's not usable. The other part with so much with enablement is it's. It's not usable. Reps, don't use the battle card. I cannot, exactly. I cannot think of the last time a rep is like wait a minute, let me pull up the enterprise eddie battle card and figure something out.

Speaker 2:

Oh god it's so it's so sad but so true. Whereas a gpt is usable, I can go in and say, hey, I have a call coming up with a, it's actionable. Whereas, again, with enablement, too often it is just one-sided. That's right, the rep receives, but they can't use it. And custom GPTs, oh man, like this, should be a goldmine, goldmine, and it's not technical.

Speaker 1:

I think for a lot of you listening, whether you're a sales leader or revenue leader and you're like man Jake, this makes sense. You don't need to be technical, you just need, again, you need to understand, like, what goes into it and it's the ability to upload these things. And again, just to kind of play off of what you said, kevin the, I remember I had a conversation about a year ago with a sales leader and I asked her I said, because we were talking about this, the ability to access your content in a usable way and I said you use Seismic or Highspot or these tools. I go. When's the last time you checked the usage? Oh, don't do it, she goes, don't do it, she literally goes. I'm terrified, I'm like wait. So you've invested.

Speaker 1:

You know Seismic is not a cheap tool, neither is Highspot or Insert whatever a cheap tool. Neither is high spot or insert, whatever cms you use. And you know sharepoint and you are too scared to look at the usage metrics. Um, you know this is a chance for enablement to be the hero right. Like enablement, if you can realize that, you can take parts of your playbook. And now I've got competitive deal winner. Custom gpt that is customized um to these use cases. It knows our personas, it knows our battle cards and the reps can interact with it. You've got to bring this content to life. Bring it to where they are.

Speaker 2:

Embed it into Slack, make the custom GPT. Have it bookmarked of like you made all this content. Now feed that in. And then to your earlier point reinforcement, reinforcement. How could enablement be using AI to reinforce the things that they are teaching? Yeah, talk about it, man, right? So if you think about, okay, most trainings, okay, show up the reps, sit there for an hour and they're fully focused by the way, 100%.

Speaker 1:

They're not on email, they are dialed in, they are just in it. That's right. Slack is off. Phones in their pocket, camera's always on, do not disturb.

Speaker 2:

Engage. They're engaged, yes, 100%, but then for some reason they just don't remember everything. It's just weird, whereas if, after that training, a quiz GPT went out asking everyone five to six questions of the training and they can't move forward until they've passed it well, now you've got some reinforcement. And then if you created a coaching bot to reinforce that where it's like, okay, the objection for the cfo is xyz, how would you handle it? And they are typing it and they have to send in right, send it to your sales leader.

Speaker 2:

Yeah, send it to your sales leader when it's done. Now you have the reinforcement and then you could so I don't know upload your most recent call transcript to get like all this reinforcement. That enablement can't do right now because, one, they're disconnected but two, they don't have the resources to do it. Now that training sticks and you can actually say wow, performance did go up. Call scores were this three weeks ago, now they're this the closed. Lost reasons for pricing made up 40% of our deals last quarter. They made 26% of our deals this quarter because we focused on the pricing objection and how to handle it and all that.

Speaker 1:

The reinforcement with quiz bots, one-pagers, coaching bots, all of that it should be a goldmine and I think for a lot of you too, like you don't actually gpt, my friends can do all of this. I think a lot of people there's a lot of people selling really point-based gen ai solutions right now that are interesting. But again, the the future are these little agents right that are very good, and what we found too you know, because we built a bunch of these right is sales people. Like a box, they look I want something to push and if this one says competitive deal winner versus like my value prop, it's like no. And then this one does this other thing about discovery prep. And we found that like these very use case based ones that you can program, and obviously we've got a suite of them.

Speaker 1:

So go check them out. If you're like Jake I'd love to get these are customized. You can go check out Journey and the things that we're doing there. Um, in the show notes. You definitely should, because then you can kind of cheat and get ahead and look like a hero. But I do feel like this is something. I feel, like you, you're gonna have to learn how to build custom gpts. If you're an enablement, I just don't really see how, how you could really be successful if you don't understand how to how to bring to life the content or the reinforcement plan I mean, I, I'm a prime example.

Speaker 2:

I'll say in this I have always had enablement teams, always. I've always had them. They've always report to me and at my company right now I don't have one. I don't have anyone in enablement yet. It's a hire that I want to make. But in the meantime I enrolled all my revenue leaders in the AI course and they're creating their own Y'all in the AI course. They're creating their own and they're creating their own Y'all. I had a manager shout out Gullar. I see you, my dude. Gullar went through one of those last two weeks ago. The module went through, it ended. It took our call scorecard and built a call scorecard GPT that you could upload the transcript into, and then it spits out the feedback and coaching that a manager would give. He built it in like two and a half hours, yeah, and now we have a gpt that it gets used across the entire or we actually linked it into our one-on-one docs. Now where it's in the one-on-one doc to then add the transcript in to go through this.

Speaker 1:

That would have been an entire enablement person's job that's right to do to review these calls and try to score, or you trying to multiply yourself to listen to 50, you know to calls, you know you talked about this in the last episode around this idea of like that Gen AI is giving you the insights so you, as a sales manager, to be more durable and have more longevity. You can just scale that.

Speaker 2:

Right. And so now, when we do a battle card, we take trainings right, because we do a battle card, we take trainings right, because I do a lot of training still for my team, right, that's. The other thing is like I'm leading trainings on enablement, so I lead, we record it. What do you think we do that recording? Jake, put it right in there, put it right in. So now I got a summary, I got a checklist and I got a couple slides. That's right off of this, right, these are all things that enablement used to do, and so I think it's a prime opportunity for maybe orgs that don't have enablement to start to get some words thin right, the thin ones right, the ones that are like four people for 100

Speaker 2:

reps. My last one I had one for a while, dana, and she was phenomenal. I had one, dana, and I used to go went deep in ai on this one. That was it for an org right, three different orders. It's just dana for a while and then mac joined her and it was great.

Speaker 2:

But it's like that's also not enough and I think sometimes enablements drowning they don't. They have too many things to do and they don't have the resources to do it. But that reinforcement, I think, is key and I'll throw this out there. This will help you enablement to know what your best do, because maybe you don't know, maybe, enablement you don't know, go take the best seller. Yeah, I love that. Get their transcripts, interview them, listen to all those calls and now you have the cheat sheet. That's right. This we call it scaling greatness. So every quarter I assign my manager is a scaling greatness exercise, where we identify the key metrics, who's the best at that metric, and then it's assigned to you and you got to go tell me why does Julia have the highest ACV? Why does Jake have the highest lead to client? Why does Nick have the highest approval rate? You've got to go find it. We're literally going to do our first AI enhanced scaling greatness exercise in about a week. We're on Q1 now and I'm so excited to see what we learn.

Speaker 1:

So excited and the cool part is too is again, it kind of gets you to step one faster if you're in a name, like again, like instead of having it can say, hey Well, triangulating, this is kind of it. And then you can really go deep and you know, with so much of this, you can get that Content now to v3. Whereas before you would have spent two hours creating a v1, now I can spend two hours creating v3.

Speaker 2:

Oh, and actually that's a big one. We haven't talked about it's updating. That's also where an a1 falls so much times is.

Speaker 2:

They built the playbook in 2019 you know, and it's been collecting digital dust. We're now quick updates. People ask me all the time how often I update our playbooks, update our checklist. I was like, whenever we learn something new right, learn something new we update the playbook. But then we do a training on it and a coaching on it. That's right. We put a checklist on it and reinforcement on it, and this is a place where I feel like this should be empowering. Enablement and as much as we talk about sales leaders not seeming to leverage this, I haven't seen anything out there from enablement. I'm not seeing enablement posts out there. How they're, you know ai to make sellers better? I'm not. I'm not seeing that any. This is the cheat code for you. It should be.

Speaker 1:

We literally have given you again two things that you can do almost immediately right around this idea of up leveling your reinforcement, building out custom gpts for these use cases to amplify ourselves. So you know, I think my, my, my thought is look, I don't think it's going to replace sales enablement. What I will say is it's going to allow us to do a lot more, faster and with a higher quality, which is which is usually the trade off with tech, right, if we do more of something, it usually then quality degrades, right, generative AI kind of breaks out where I can actually do more things and the quality goes up. So you're in enablement, I think, if you are working to where your skill is, creating content. So you, you brought this up.

Speaker 1:

Yeah, I think that there's, there's some of you that will be replaced and I'm definitely not paying you a buck 30, you know a buck 25 to just go make a powerpoint that jim and I can get 80 of the way there on day one, um, but I do feel like there's actually a really big need for it and I think you know kind of. My final thought is and you touched on this is, and one thing I maybe didn't mention the beginning episode is the other thing with enablement is can I tie this project, this thing, to a revenue metric? Right, and you mentioned this a couple of times performance. So the more enablement you are, you are focused like that project that I mentioned.

Speaker 1:

You better believe I talked to the head of RevOps. I said set up the report, make sure we have the report to track this so afterwards I can prove return on investment. And so if you can continue to prove ROI in your work, you can continue to make sure that you are aligning to the needs and you're being more dynamic, you're going to be so far ahead. You're going to be worth $250, $350.

Speaker 2:

Little secret my enablement orgs are always tied to a metric, have to be Part of their comp plan is attached to a metric. Every quarter we pick a metric and they're responsible for helping improve it. Now, so am I, of course, my managers right back to that buy-in for helping improve it. Now, so am I, of course. So are my managers Right back to that buy-in, but literally part of their comp plan is attached to performance. This is, you know, when I got in trouble at the conference, I brought this up. They're like that's not our responsibility, and so that's when I snapped back.

Speaker 1:

Yeah, well then, what is your responsibility?

Speaker 2:

Got sassy a little bit on stage. You know I've grown up but I probably still would have gotten just as sassy, but it was. I was like, no, like that is your job. To make possible is the definition of enabling. What are we trying to make possible in sales Revenue? That is what we are trying to do, and so if your orgs aren't getting better, they need to be an enablement Y'all. This should be your cheat code. This should be your cheat code to make better content, more content, reinforce the content, see if the content is sticking and then be able to bring all that together. Like if you're only doing content, you're in trouble. But if you enable this and y'all, let ai help you. If you don't know how to build a custom gpt, one, join the community, get in here like, sign up for this stuff, but ask ai to help you. Try asking hey, I want to build a custom gpt that will help me do x, y and z.

Speaker 2:

What would be some good prompts, it will tell you how to build itself. This is why this technology is so wild, so great. It's like it's building itself. So, uh, I just I hope more enablement people listen to this. I hope they take in the power like, wow, that's right, it should be a good thing for me not to be afraid of it. It should be a good thing, that's it, you do it, that's it.

Speaker 1:

I feel like RevOps. I think we've got an episode coming for you.

Speaker 2:

We've got an episode for you next.

Speaker 1:

Well, don't we pick that. You know we've got, so, hopefully, anyone listening again. If you're in sales, you can be doing this stuff yourself sales leadership, et cetera. So you know, I don't think we're saying it's going to replace people, but if your skill sets are a certain skill set and not more big picture thinking, creative cleverness we've talked about this it's going to be tough. So, katie, another great episode in the books. Hell yeah, my man, all right man, happy, happy New Year everybody. Thank you for tuning in. If you're on YouTube or listening, if you're on the podcast, make sure to subscribe, subscribe to the newsletter, some of the other things we've got in the show notes, and we'll see you on the next episode. Hell yeah, appreciate you, all right man.

People on this episode

Head Shot

Jake Dunlap

Co-host